What you should know as a New Client
Every mental health journey is unique. My approach to treatment is holistic and individualized. I spend time listening and providing support to my patients. Together, we’ll create goals and treatment plans that build on your strengths, foster resilience & hope for a bright future.
Initial Consultation
Upon accepting request to schedule an appointment, new patients with get a free 10 – 15 minutes call from the provider to ensure Ascendia is the right fit for the patient. We require a form of payment on file to make an appointment.
**Please note that this provider uses Alma to manage their practice and for insurance verifications. After booking, you will set up Alma account to confirm your appointment. By providing phone number and email details during booking, you agree to have receive communications via email, text message or phone call, including those sent using automated systems about your appointment , account registration, insurance and payment information and treatment.**
PAYMENT INFORMATION
Insurance Accepted
Oscar (Optum), United Healthcare (Optum), Oxford (Optum), Blue Cross, Blue Shield of Texas, Cigna, Aetna, Blue Cross Blue Shield of Massachusetts, Horizon Blue Cross and Blue Shield of New Jersey.
Self Pay Patients
Please call the office for more details.
Payment methods include: ACH Bank transfer, Paypal, Venmo, Zelle, Debit/Credit cards.
Emergency Resources: For Support & Help
No one should suffer in silence. If you or someone you know is struggling with mental health issues, help is available:
- 988 Suicide & Crisis Lifeline: Call or text 988 for immediate support from trained counselors.
- StopBullying.gov: Provides educational resources on preventing and responding to bullying.
- Crisis Text Line: Text HOME to 741741 for 24/7 confidential mental health support.
- National Domestic Violence Hotline: Call 800-799-SAFE (7233) or text START to 88788 for confidential, 24/7 support.
- The Hotline for LGBTQ+ Abuse Survivors: Specializes in crisis intervention and suicide prevention for LGBTQ+ youth . Visit TheTrevorProject.org or call 866-488-7386 for LGBTQ+-specific support or text “START” to 678678.
- RAINN (Sexual Assault Hotline): Call 800-656-HOPE (4673) for crisis intervention and support.
- Local Shelters & Legal Aid: Many communities have domestic violence shelters and legal assistance programs for survivors seeking safety and protection.
- School Counselors & Therapists: Seeking professional help can provide coping strategies and emotional support.
Cancellation Policy
- We understand that life happens, however, we ask that you cancel or reschedule your appointment 12 hours in advance to avoid a $50 late cancellation/No show fee. We require a form of payment on file to make an appointment.
- In emergent circumstances requiring changes to your appointment, please contact our office immediately via email or call.
- Showing up late (more than 10 minutes) for an appointment may result in cancellation or rescheduling. You may also choose to use the remainder of your time left in your appointment – without extension.
Stimulant Policy
Providers at Ascendia Behavioral Health DO NOT prescribe stimulants such as Adderall, Ritalin or Vyvanse etc. to treat ADHD.
Benzodiazepine Policy
Providers at Ascendia Behavioral Health DO NOT prescribe benzos such as Xanax, valium, Ativan to treat anxiety.